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Terms And Conditions Of Hire

RATES
Our rates includes standard Loss or Damage Cover, unlimited klm, registration recovery fees. Petrol is the responsibility of the hirer. Our rates change occasionaly however once you have booked your vehicle the rates on your booking are guaranteed.

 

LOSS OR DAMAGE COVER
 

 

 

 

 

 

STANDARD COVER  
Standard Loss or Damage cover is included free in our rates. Standard Cover covers Multi vehicle accidents, third party damage, theft and tyres and windscreen damage. A damage liability is payable in the event of loss or damage arising from any of these events. Example $2750 for most sedans. Not covered however is single vehicle damage or hail damage. This is only covered with Premium Cover. Sufficient funds must be available on the cardholders credit card at the time of rental to cover the Damage Liability Fee.

 

LIABILITY REDUCTION WAIVER (LRW)  
The Liability Reduction Waiver provides cover with a reduced Liability which covers Multi vehicle accidents, third party damage, theft and tyres and windscreen damage. A damage liability is payable in the event of loss or damage arising from any of these events. Example $300 for most sedans. Not covered however is single vehicle damage or hail damage. This is only covered with Premium Cover. Sufficient funds must be available on the cardholders credit card at the time of rental to cover the Damage Liability Fee.

 

PREMIUM LIABILITY REDUCTION (PLR)  
The Premium Liability Reduction Waiver (PLR) is a premium damage cover which offers zero liability in the event of Multi vehicle accidents, third party damage, theft of vehicle, tyres, windscreen damage, single vehicle damage and hail. Total peace of mind. The Toyota Hiace 12 seater vans however do not have a zero liability and are still subject to a small damage liability.

 

BOND / DEPOSIT / PAYMENT OF CHARGES
Payment is not collected until the day of pick up. A signed credit card imprint from the hirer is required as a security deposit on collection of the vehicle. If your applicable Damage Liability Fee is above $500 then we will need to pre authorize the credit card for a sum equal to the damage liability Fee for the period of the rental. This is regardless of whether you have travel insurance or not. If your Damage Liability is not over $500 then no pre authorization is required. Any pre authorization is reversed on return of the vehicle in an undamaged condition and subject to a final inspection. The Cardholder must be present at time of rental. We accept Visa and MasterCard. We also accept EFTPOS card, cash or direct bank transfer but with the condition that it is compulsory to take out our Premium Liability Reduction option. A deposit equal to the Damage Liability Fee is payable in addition to the rental fee, the deposit is refundable upon return of the vehicle in undamaged condition subject to a final inspection.

 

KILOMETRES
Unlimited KLM are provided with all our vehicles subject to usage within the area of use.

 

TOLLS
All tolls in Queensland are payable only via electronic means, you have a period of three days from the time you pass through the toll to arrange payment.

There are three toll companies that manage toll roads in Queensland.
GoVia, Gateway Bridge/Motorway and Logan Motorway.
Flow Toll, Clem7 Tunnel and Go Between Bridge.
Airportlink M7, Airportlink Tunnel.

For a map showing toll roads please see this toll road map.

If you arrange a pass with one company before travelling on any of the toll roads you will be covered for travel on all of the toll roads. If you arrange payment after travelling through the tolls you will need to contact the toll company for each road you have driven on.

 

DRIVERS LICENCES
All hirers must have a full current drivers license which may be from any state in Australian, Overseas domestic or International.

 

MINIMUM / MAXIMUM AGE
Minimum age for rental is 21 years, the maximum is 75 years. Drivers aged between 21-25 are not permitted to drive some categories of vehicles and a surcharge and higher damage liability may apply.

 

AREA OF USE OF VEHICLES
Most vehicles are required to be used within a 250-400 Klm radius. Rentals outside this area can be organized but must be approved prior to the rental and a surcharge may apply. All vehicles are for on road use only.

Area Of Use Map 2: Rio/Elantra, Toyota Corolla, B. Large Sedans, A. Large Wagons, B. Large Wagons, Tarago Van and Rav 4

Area Of Use Map 3: Suzuki Swift, Kia Rio Manual, Kia Rio Auto, Nissan Tiida, C. Large Sedan, C. Large Wagon, Kia Sportage, KIA Grand Carnival, Toyota Tarago, Hyundai Imax, Toyota Hiace

 

HOTEL / MOTEL DELIVERIES
Pick up from your Hotel, Motel. Residential or Business address is provided and is subject to a minimum rental period and/or a small fee.

 

GOLD COAST AIRPORT DELIVERIES
We offer a meet and greet service at the Gold Coast Airport. The vehicle will be available for collection and return from the terminal grounds. No need to be transfered to an off airport office. Upon your arrival please make your way to the Second Tier Car Park located directly in front of terminal 2. To reach us please exit the front of the terminal and turn to your left. Follow the path around the bus parking area and along the fence to terminal 2. Cross the road into the car park and turn to your left. We are located next to the entrance gate where you will meet our representative to complete the paper work and you will be on your way in no time.

 

BRISBANE AIRPORTS DELIVERIES
We offer a meet and greet service at both the Domestic and International terminals, We provide a free shuttle bus pick up and drop off service from the terminals to our office only a few minutes drive. Simply call 0430008220 on your arrival. We operate all hours. Our regular office hours are 6.30 AM till 9 PM. After hours rentals or returns are available and subject to following fees, 5.00 AM till 6.25 AM - $25, 9 PM till 11 PM - $40, 11 PM till 5 AM - $75.

 

BRISBANE CITY DELIVERIES
We offer a free shuttle bus pick up and drop off service within the Brisbane metropolitan area to our office located near the airport. We will collect you from your location and return you to our office to collect the vehicle and drop you back on return. We operate all hours. Our regular office hours are 6.30 AM till 9 PM. After hours rentals or returns are available and subject to following fees, 5.00 AM till 6.25 AM - $25, 9 PM till 11 PM - $40, 11 PM till 5 AM - $75.

 

BABY SEATS, BOOSTER SEATS AND GPS NAVIGATION UNITS
A good selection of approved reversible baby seats and booster seats available for children of all ages. The rates for baby capsules or baby seats is $4.40 per day with a maximum of $33 per rental or for booster seats $4.40 per day with a maximum of $33 per rental. From March 2010 Queensland law will require all children under the age of 7 to sit in an approved car restraint. GPS NAVIGATION UNITS are available for rent at $4.40 per day with a maximum of $33 per rental.
For more information on choosing the correct restraint for your child please see QLD Transport Website

 

CANCELLATION POLICY
No cancellation fee shall be payable provided you give us more than 7 days notice prior to your arrival. Cancellation fee apply as follows
24 hours - 7 days - $100 cancellation fee (This fee will be held as a credit for future rental)
Within 24 hours or fail to arrive / collect vehicle - up to the full amount of the rental.